587jl Privacy Policy

This Privacy Policy ("Policy") describes how 587jl ("Company," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "your," or "User") who access or use the 587jl online casino and sportsbook platform available at https://587jl.cam and associated mobile applications (collectively, the "Platform").

587jl operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with the Republic Act No. 10173 — Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). By using the Platform, you consent to the collection and processing of your personal information as described in this Policy.

1. Who We Are and How to Contact Us

587jl is the data controller responsible for processing your personal information in connection with the Platform. We are a PAGCOR-licensed online gaming operator serving Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and all provinces of the Philippines.

If you have questions, concerns, or requests relating to this Privacy Policy or your personal data, you may reach our Data Protection Officer (DPO) at:

2. Information We Collect

587jl collects personal information through multiple channels during your use of the Platform. The categories of information we collect are as follows:

2.1 Registration and Account Information

When you create a 587jl account, we collect:

• Full legal name (as it appears on your government-issued ID);
• Date of birth (to verify you meet the 21+ age requirement);
• Email address;
• Philippine mobile phone number;
• Residential address within the Philippines;
• Username and encrypted password.

2.2 Identity Verification (KYC) Documents

In compliance with PAGCOR's Know Your Customer (KYC) requirements and anti-money laundering (AML) regulations, we collect:

• Copies of valid government-issued photo identification (Philippine passport, driver's license, UMID, SSS ID, or PhilHealth ID);
• Proof of address documents (utility bills, bank statements, or government correspondence dated within 3 months);
• Payment method verification (GCash account screenshot, Maya wallet confirmation, or bank account documentation);
• Source of funds documentation for high-value accounts or transactions as required by AML regulations.

2.3 Financial and Transaction Information

• Deposit and withdrawal amounts, dates, and payment methods used;
• Gaming account balance history;
• Transaction records including wagers placed, games played, and winnings received;
• GCash mobile number, Maya account details, or bank account reference numbers (we do not store full card numbers or bank account credentials).

2.4 Technical and Usage Data

When you access the Platform, we automatically collect certain technical information:

• IP address and geolocation data (used to verify Philippine residency as required by PAGCOR);
• Device type, operating system, and browser version;
• Session duration, pages visited, and features accessed;
• Cookies and similar tracking technologies (see Section 8 for Cookie Policy details);
• Clickstream data and game interaction logs.

2.5 Communications Data

• Support ticket content and chat transcripts when you contact customer service;
• Email correspondence with 587jl;
• Survey responses and feedback submitted voluntarily.

3. How We Use Your Information

587jl processes your personal information for the following purposes, each grounded in a lawful basis under the Data Privacy Act of 2012:

Purpose	Legal Basis	Data Used
Account creation and management	Contractual necessity	Registration info, contact details
Age verification (21+ compliance)	Legal obligation (PAGCOR)	Date of birth, KYC documents
Identity verification (KYC)	Legal obligation (PAGCOR / AMLC)	Government ID, address proof
Processing deposits and withdrawals	Contractual necessity	Payment method info, transaction data
Anti-money laundering monitoring	Legal obligation (RA 9160)	Transaction history, source of funds
Fraud detection and prevention	Legitimate interest	Technical data, behavioral patterns
Responsible gaming enforcement	Legal obligation / Legitimate interest	Gaming activity, self-exclusion status
Customer support	Contractual necessity	Account info, communications data
Platform improvement and analytics	Legitimate interest	Usage data, technical data
Marketing communications (opt-in only)	Consent	Email, mobile number, preferences
Regulatory reporting to PAGCOR	Legal obligation	Account activity, KYC records

4. How We Share Your Information

587jl does not sell, trade, rent, or commercially exploit your personal information to any third party for marketing or commercial purposes. We share data only in the limited circumstances described below:

4.1 Regulatory Authorities

We are legally required to disclose player account information, transaction records, and KYC documentation to:

• PAGCOR — for compliance audits, regulatory inspections, and licensing obligations;
• Anti-Money Laundering Council (AMLC) — for covered transaction reports and suspicious transaction reports as required under RA 9160;
• National Privacy Commission (NPC) — in the event of a reportable data breach or upon lawful NPC request;
• Philippine law enforcement agencies — when compelled by valid court order, subpoena, or applicable law.

4.2 Service Providers and Technology Partners

587jl engages third-party service providers who process data on our behalf under strict data processing agreements that require them to protect your information and use it only for specified purposes. These include:

• Payment processors facilitating GCash, Maya, and bank transfer transactions;
• Identity verification and KYC technology providers;
• Cloud infrastructure and data hosting providers operating within compliant data centers;
• Game software providers (who receive anonymized session data, not your personal identity);
• Customer support platform providers.

4.3 Responsible Gaming Partners

If you voluntarily enroll in a self-exclusion program or if regulatory requirements compel enrollment, we may share necessary account information with PAGCOR's centralized exclusion registry to prevent access across licensed Philippine gaming platforms.

4.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of 587jl assets, your personal information may be transferred as part of that transaction. You will be notified via email and Platform notice before your data becomes subject to a different privacy policy.

5. Data Retention

587jl retains your personal information for as long as necessary to fulfill the purposes outlined in this Policy, and for periods required by applicable law and PAGCOR regulations. Specific retention periods include:

• Active account holders: Data is retained throughout the lifecycle of your account plus a minimum of 5 years after account closure, as required by PAGCOR;
• KYC and identity documents: Retained for a minimum of 5 years after the business relationship ends, per AMLC requirements;
• Transaction records: Retained for 10 years in accordance with Philippine AML law;
• Customer support communications: Retained for 3 years from the date of the interaction;
• Technical and usage logs: Retained for 12 months unless required longer for fraud investigation purposes.

When data is no longer required, 587jl securely destroys or anonymizes it in accordance with NPC guidelines.

6. Your Rights Under the Data Privacy Act of 2012

As a data subject under Philippine law, you have the following rights with respect to your personal information held by 587jl. To exercise any of these rights, contact our DPO at support587jl.cam.

7. Data Security

587jl implements comprehensive technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include:

• Encryption: All data transmitted between your device and our Platform is encrypted using TLS 1.3 or higher. Sensitive data at rest is encrypted using AES-256;
• Access controls: Role-based access controls ensure that only authorized 587jl personnel can access personal data, and only to the extent required for their specific job function;
• Two-factor authentication (2FA): Available and strongly recommended for all player accounts;
• Penetration testing: Regular third-party security audits and penetration tests are conducted on the Platform infrastructure;
• Secure payment processing: Payment transactions are processed through PCI-DSS compliant payment gateways. 587jl does not store complete payment credentials;
• Employee training: All 587jl staff with access to personal data undergo mandatory data privacy training aligned with NPC guidelines.

7.1 Data Breach Response

In the event of a personal data breach that poses a real risk of serious harm to data subjects, 587jl will notify the National Privacy Commission within 72 hours of discovery, and will notify affected Users without undue delay. Notifications will include the nature of the breach, the data affected, steps taken to address it, and recommended protective actions for Users.

8. Cookies and Tracking Technologies

587jl uses cookies and similar tracking technologies to operate the Platform, analyze usage, prevent fraud, and (with your consent) deliver relevant promotional content. The categories of cookies we use are:

• Strictly Necessary Cookies: Required for Platform functionality including session management, login state, and security features. These cannot be disabled;
• Performance and Analytics Cookies: Collect anonymized data about how Users interact with the Platform to help us improve its performance and user experience;
• Fraud Prevention Cookies: Detect irregular patterns such as simultaneous logins from different geographic locations, which may indicate account compromise;
• Preference Cookies: Remember your language settings, display preferences, and responsible gaming tool settings;
• Marketing Cookies (opt-in only): Used to deliver promotional offers relevant to your gaming interests. These are only activated with your explicit consent.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality. A full cookie banner is presented upon your first visit to the Platform, where you can accept or decline optional cookie categories.

9. Children and Underage Users

587jl is strictly a 21+ platform. We do not knowingly collect personal information from anyone under the age of 21. If we discover that an Account was created by or on behalf of an individual under 21, we will immediately suspend the Account, conduct an investigation, report the matter to PAGCOR if required, and permanently delete all associated data unless retention is required by law.

If you are a parent or guardian and believe your child has attempted to register with 587jl, please contact us immediately at support587jl.cam. We take underage gambling prevention extremely seriously and cooperate fully with PAGCOR enforcement actions on this matter.

10. Marketing Communications

587jl will only send you promotional communications (bonus offers, game updates, special events) if you have explicitly opted in to receive them during registration or through your Account settings. Each marketing communication will include a clear and easy unsubscribe option. You may also opt out at any time by updating your notification preferences in Account settings or by contacting support587jl.cam.

Opting out of marketing communications will not affect transactional communications related to your account activity, security alerts, or legally required notices.

11. Cross-Border Data Transfers

Where 587jl engages service providers or technology partners whose systems are located outside the Philippines, we ensure that any cross-border transfer of personal data is conducted in compliance with Section 21 of the Data Privacy Act of 2012. This includes requiring contractual data protection clauses and ensuring that the recipient country provides a comparable level of data protection. We never transfer your data to jurisdictions that do not meet minimum NPC standards for data protection.

12. Changes to This Privacy Policy

587jl may update this Privacy Policy from time to time to reflect changes in legal requirements, regulatory guidance, or Platform features. When material changes are made, we will:

• Post the updated Policy on the Platform with a revised "Last Updated" date;
• Send an email notification to all registered 587jl account holders;
• Display a prominent in-Platform notice for at least 14 days following the change.

Continued use of the Platform after the effective date of an updated Policy constitutes acceptance of the revised terms. If you do not agree to the changes, you should close your Account before the effective date.